Shipping Policies
Shipping & Handling - Standard method of shipping, unless otherwise specified usually takes 5-7 business days.
Customer Service
Return Policy
On Campus Student/Customers
Textbooks/Course Manuals/Supplies
Materials are returnable if:
- Accompanied by original receipt
- Returned within 14 days of date of purchase
- Material is in saleable condition as determined by the Campus Store
- Shrink-wrap or other packaging is intact
- Not deemed as a non-returnable item
Clothing/Giftware/Drinkware/Frames
Materials are returnable if:
- Accompanied by original receipt
- Returned within 14 days of date of purchase
- Clothing has original tags attached
- Packaging is intact
Digital Products
Please be aware that due to terms set by the publishers, digital products cannot be refunded, returned or exchanged.
Off Campus (Distance Education) Student/Customers
Same policy applies as noted in the "On-Campus Student" section.
Note: Returns are allowed if items are shipped back to the Campus Store within 14 days from the start date of the course.
Return Policy Instructions
Shipping charges for items returned to the Campus Store are the responsibility of the purchaser unless the return is a result of an error made by the Campus Store. Return to sender or refused packages will have shipping charges deducted from your refund. Repackage your item(s) in the original packaging or in an appropriate cardboard box and include the packing slip and/or receipt with your return. You can bring in or ship your return to your local Campus Store.